An Introduction to the New Economics for Industry (398 words, 1 pages)
DEMING, W.E., 1993. The New Economics for Industry, Government and Education. Cambridge, MA MIT Centre for Advanced Engineering Study.DRAKE, C. AND GWYNNE, A. AND WAITE, N., 1998. Barclays Life customer satisfaction and royalty tracking survey a demonstration of customer loyalty research in practice. International Journal of Back Marketing online, 16 ...
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